The Home Energy Assistance Program (HEAP) is a federally funded program administered by the Ohio Department of Development’s Office of Community Service (OCS). It is designed to help eligible low-income Ohioans meet the high costs of home heating/cooling. If you are eligible for assistance, the amount of your one-time HEAP benefit will depend on several factors including: federal funding levels, how many people live with you, total household income and the primary fuel you use to heat your home. In most cases, the one-time benefit will be in the form of a credit which will be applied to your energy bill by your utility company (or fuel vendor).
Arrangements can be made for persons who are unable to come to our office due to outstanding circumstances or for elderly individuals.
2015 HEAP Assistance Program Walk-In Requirements:
Starting November 10th, Ross County Community Action will offer daily walk-in appointments. Walk-ins will be limited to 10 per day. To be eligible for a walk-in appointment the client must meet one of the following criteria:
1. Their electric and/or natural gas is currently off, or will be shut off within 24 hours.
2. They are currently out of bulk fuel or firewood, or will be out within 24 hours.
All clients coming in as a walk-in appointment will be required to bring all of the required documents. An application will not be processed without all of the required documents.